TERMS AND CONDITIONS

CasaShoops Terms of Service, Use and Purchase

Welcome to CasaShoops ! This website located at www.casashoops.myshopify.com (this "Site") is owned and operated by Shop Digital Limited. CasaShoops provides website features and other products and services to you when you visit, shop or purchase items from this Site, access this Site from your mobile devices, or use software provided by CasaShoops in connection with any of the foregoing (collectively, “CasaShoops Services”). CasaShoops provides its products and services subject to these Terms of Service.

By using the CasaShoops Services, you agree to these conditions. Please read them carefully.

By accessing or using this Site, mobile application or other CasaShoops product or service on any computer, mobile phone, tablet, console or other device (collectively, “Device”), you acknowledge and agree that you have read, understand and agree to be bound by these Terms of Service and any other applicable law, whether or not you are a registered member of CasaShoops. You must be at least 18 years old to use this Site or Services. CasaShoops may change these Terms of Service at any time without notice. When we make changes, we will post them here. Your continued use of the CasaShoops Services or enrollment as a CasaShoops VIP Member shall be considered your acceptance to the revised Terms of Service. If you do not agree to these Terms of Service, please do not use this Site or any CasaShoops Services and immediately cancel your CasaShoops VIP Membership by calling one of our customer service representatives at +44 19 9235 0810.  

ELECTRONIC COMMUNICATIONS

When you use any CasaShoops Service, or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this Site or through the other CasaShoops Services. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

VIP MEMBERSHIP PROGRAM

CasaShoops offers customers the opportunity to participate in its membership rewards program (the “VIP Membership Program”). To become a CasaShoops VIP Member, simply purchase the VIP Membership on CasaShoops Website and you will be automatically enrolled in the CasaShoops VIP Membership Program. As a CasaShoops VIP Member, you will be able to get up to 90% off on select products every month among other benefits. You will also receive emails, newsletters, special offers and other updates to maximize your shopping experience. As a valued CasaShoops VIP Member, you will enjoy exclusive VIP Member-only pricing and dedicated promotions. You may cancel your CasaShoops VIP Membership by calling one of our customer service representatives at +44 19 9235 0810 or email our customer service department.

HOW VIP MEMBERSHIP WORKS

Upon enrollment in the VIP Membership Program, you will receive a login to the VIP membership area via the email you registered. Once you’re logged in you can request to get all of the products for up to 90% off plus £4.95 shipping and handling fee (for each order). Keep in mind your credit card will be charged an automatic monthly membership fee of £59.99 every month for a period of 12 consecutive months until you cancel. Should you wish to continue after this period of 12 months when your continuity ends, you will need to reapply to join the VIP program again to access the benefits of VIP membership. You may cancel your CasaShoops VIP Membership by calling one of our customer service representatives at +44 19 9235 0810 or emailing our customer support.

You may cancel your CasaShoops VIP Membership Account at any time. If you wish to cancel your Account, simply call our customer support representatives at +44 19 9235 0810 or e-mail our customer support. There is no cancellation fee. Please be advised that your Account may only be canceled by the registered CasaShoops VIP Member or the holder of the valid credit card on file related to your Account.

VIP MEMBER PERKS - VIP PRICING

As a CasaShoops VIP Member, each month you will be able to request up to 90% off from all of the products from our website. In order to bring you this fabulous deal, we must charge a £4.95 shipping fee for all discounted product orders.

In addition, you will receive expedited shipping on all orders, VIP customer support, extended 90 day returns and exclusive access to our new products.

You will also receive emails, newsletters, special offers and other updates to maximize your shopping experience.

LIMITATION OF LIABILITY

CasaShoops MAKES NO WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO MEMBERSHIP INCLUDING, WITHOUT LIMITATION, ANY EXPRESS OR IMPLIED WARRANTY OR MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN THE EVENT THAT A MEMBERSHIP IS NON-FUNCTIONAL, YOUR SOLE REMEDY, AND OUR SOLE LIABILITY, SHALL BE THE REPLACEMENT OF SUCH MEMBERSHIP. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OR CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU.

SHIPPING

As soon as your order ships, you will be provided with a tracking number via email. You can also find your order details on the Order History tab within the My Account section.

RETURNS & EXCHANGES

CasaShoops strives to provide an amazing shopping experience and superior customer service. If for any reason you are not content with your order, we gladly accept returns and exchanges for orders within 30 days (90 days for VIP Members) from the date of shipment and in new, unused condition with original packaging. Some items purchased through special promotions may be final sale, and therefore not eligible for exchanges or returns (please refer to promotion disclaimers for the terms of each offer).

GUARANTEES & RETURNS

If you bought a faulty product from CasaShoops, you have the right to our 24 month warranty for any reason and without a justification.

If your product breaks within the first 6 months, it is assumed that the problem existed when you received the goods, unless we can prove otherwise. Therefore, you have the right to a repair or replacement free of charge, or if this turns out to be too difficult or costly, you may be offered a price reduction or your money back

If your product breaks after 6 months, you still have the right to have your goods repaired or replaced for free or, at least, to a price reduction or your money back. However, you may need to prove that the problem existed when you received the goods.

If you're not sure which situation applies to you, you can contact our support at support@casashoops.myshopify.com or call +44 19 9235 0810 .

RISK OF LOSS/TITLE

The risk of loss and title for products purchased on the Site or through the CasaShoops Services passes to the purchaser upon our delivery to the carrier. Replacement of products and credits to your account for shipped merchandise claimed as not received are subject to our investigation. We will adjust your account at our discretion. CasaShoops does not take title to returned items until the item arrives at our fulfillment center. At our discretion, a refund may be issued without requiring a return. In this situation, CasaShoops does not take title to the refunded item.

PAYMENT INFORMATION

To make purchases through the CasaShoops Services or to become a CasaShoops VIP you must submit credit card information. You represent and warrant to CasaShoops that such information is true and that you are authorized to use the payment instrument. You will promptly update your Account information with any changes (for example, a change in your billing address or credit card expiration date) that may occur. You authorize CasaShoops to use any updated credit card information submitted by your credit card company directly to CasaShoops. If you dispute any charges, you must inform CasaShoops within thirty (30) days upon receipt of CasaShoops’ invoice. We reserve the right to change CasaShoops prices, fees or the number of products available for VIP members. Your continued use of the CasaShoops Services after the price change becomes effective constitutes your agreement to pay the changed amount.

ACCOUNT CONFIDENTIALITY AND ACCESS

You are solely responsible for maintaining the confidentiality of your Account, all activities occurring under your Account and all access to and use of the CasaShoops Services by anyone using your Account, whether or not such activities and access are actually authorized by you, including but not limited to all communications, transactions and obligations. You agree to accept responsibility for all activities that occur under your account and password. CasaShoops shall not be liable or responsible for any loss or damage arising from any unauthorized use, access or any other breach of security of your Account, including but not limited to your member sign-in password and email address. You acknowledge and accept that your use of the CasaShoops Services is in compliance with these Terms of Service. You further acknowledge and accept that CasaShoops shall have no obligation to investigate the authorization or source of any Account activity, including purchase activity following a proper log-in to this Site or any Services, which is defined as a matching and current member sign-in and user password. You shall notify CasaShoops immediately of any unauthorized access to your Account or any other unauthorized use of any CasaShoops Services.

You agree that CasaShoops may, without prior notice, immediately terminate, limit your access to or suspend your Account based on any of the following: (a) breach or violation of these Terms of Service; (b) upon request by law enforcement; (c) unforeseeable technical or security issues or problems; (d) extended periods of inactivity; or (e) fraudulent, deceptive or illegal activity, or any other activity which CasaShoops believes is harmful to its business interests; or (f) for no reason. You agree that any termination, limitation of access and/or suspension shall be made in the CasaShoops’ sole discretion and that CasaShoops shall not be liable to you or any third party for the termination, limitation of access and/or suspension of your Account.

PROHIBITED USES

Any and all CasaShoops Services may be used only for lawful purposes and are available only for your personal, noncommercial use, which shall be limited to viewing this Site, purchasing products, providing information to CasaShoops, and downloading product information for your personal review. You are responsible for your own communications, including the transmission, posting, and uploading of information and are responsible for the consequences of such communications. CasaShoops specifically prohibits any use of the CasaShoops Service, and requires all users to agree not to use the CasaShoops Services, for any of the following:

  • Posting any information which is incomplete, false, inaccurate or not your own;
  • Creating multiple accounts for the same user;
  • Accessing data not intended for you or logging on to a CasaShoops server or account, which you are not authorized to access;
  • Engaging in conduct that would constitute a criminal offense, giving rise to civil liability or otherwise violate any city, state, national or international law or regulation that would fail to comply with accepted Internet protocol;
  • Communicating, transmitting, or posting material that is copyrighted or otherwise owned by a third party unless you are the copyright owner or have the permission of the owner to post it;
  • Communicating, transmitting, or posting material that reveals trade secrets, unless you own them or have the permission of the owner;
  • Communicating, transmitting, or posting material that infringes on any other intellectual property, privacy or publicity right of another;
  • Communicating, transmitting, or transferring (by any means) information or software derived from the site to foreign countries or certain foreign nations in violation of any applicable export control laws;
  • Attempting to interfere in any way with this Site’s network security, or attempting to use this Site’s service to gain unauthorized access to any other computer system;  
  • Communicating, transmitting, or posting material that is in violation of applicable laws or regulations;
  • Attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization (or succeeding in such an attempt);
  • Attempting to interfere or interfering with the operation of this Site, CasaShoops’ provision of services to any other visitors to this Site, CasaShoops hosting provider or networks, including, without limitation, via means of submitting a virus to this Site, overloading, "flooding", "mailbombing" or "crashing" this Site;
  • Forging any TCP/IP packet header or any part of the header information in any e-mail or transmission or posting to this Site.

PRODUCT INFORMATION

Prices, descriptions and availability of products are subject to change without notice. Errors may be corrected when discovered, and CasaShoops reserves the right to revoke any stated offer in order to correct any errors or inaccuracies. Although CasaShoops has made every effort to display our products and their colors as accurately as possible, the displayed colors of the products depend upon the monitor of the user, and CasaShoops cannot guarantee that the user’s monitor will accurately portray the actual colors of the products. Products displayed may be out-of-stock or discontinued, and prices are subject to change. CasaShoops is not responsible for typographical errors regarding price or any other matter.

PURCHASE CANCELLATIONS

All orders placed through any CasaShoops Services are subject to CasaShoops’ acceptance. This means that CasaShoops may refuse to accept or may cancel any order, whether or not the order has been confirmed, for any or no reason, and without liability to you or anyone else. If your credit card has already been charged for an order that is later cancelled, CasaShoops will issue you a refund.

INTELLECTUAL PROPERTY RIGHTS

All content, graphics, text, code and software used on or incorporated into this Site and/or any CasaShoops Service, and the arrangement or integration of all such content, graphics, code and software, are subject to copyrights held by or licensed to CasaShoops and all rights thereto are specifically reserved. As between you and CasaShoops, (or any other company whose marks appear on any of the CasaShoops Services), CasaShoops (or the respective company) is the owner and/or authorized user of any registered or unregistered trademark, trade name and/or service mark appearing on any of the CasaShoops Services, and is the copyright owner or licensee of the materials and content contained therein, unless otherwise indicated. The CasaShoops logos, designs, titles, phrases, product names, photographs, images, videos and content and the copyrights, trademarks, service marks, trade dress and/or other intellectual property in such materials (collectively, “ Intellectual Property”) are owned by CasaShoops and may be registered in the United Kingdom and internationally. You agree not to display or use the CasaShoops Intellectual Property in any manner without CasaShoops’ prior written permission. Nothing contained on this Site or in any of the CasaShoops Services should be construed to grant any license or right to use any CasaShoops Intellectual Property without the prior written consent of CasaShoops.

Except as otherwise provided herein, use of the CasaShoops Services does not grant you a license to any materials, content or features you may access on this Site or via the CasaShoops Services and you may not modify, rent, lease, loan, sell, distribute or create derivative works of such materials and content, features or materials, in whole or in part. Any commercial use of the CasaShoops Services is strictly prohibited, except as otherwise approved by us. You may not download or save a copy of any of the materials and content or screens for any purpose except as otherwise provided by CasaShoops. If you make use of the CasaShoops Services, other than as provided herein, in doing so you may violate copyright and other laws of the United Kingdom, as well as applicable state laws, and you may be subject to liability for such unauthorized use. The information contained in the CasaShoops Services including, without limitation, all site design, text, graphics, interfaces, and the selection and arrangements is protected by law including, but not limited to, copyright law.

DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

CasaShoops publishes information within the CasaShoops Services as a convenience to its visitors. While CasaShoops attempts to provide accurate and timely information, there may be inadvertent technical or factual inaccuracies and typographical errors. We reserve the right to make corrections and changes to the CasaShoops Services at any time without notice. The CasaShoops products described in the CasaShoops Services may not be available in your region. CasaShoops does not claim that the information on this Site is appropriate to your jurisdiction or that the products described in the CasaShoops Services will be available for purchase in all jurisdictions.

YOUR USE OF THE CasaShoops SERVICES ARE AT YOUR SOLE RISK. THE CasaShoops SERVICES AND THE PRODUCTS OFFERED THROUGH THE CasaShoops SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS AND WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, CasaShoops DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.

CasaShoops MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, THAT THE OPERATION OF THIS SITE OR ANY OF THE CasaShoops SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE, THAT ANY DEFECTS WILL BE CORRECTED, OR THAT THE SITE OR THE SERVER THAT MAKES THE SITE AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR AS TO THE INFORMATION, CONTENT, MATERIALS, PRODUCTS OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE, OR ANY OF THE CasaShoops SERVICES, IN TERMS OF THEIR CORRECTNESS, ACCURACY, ADEQUACY, USEFULNESS, TIMELINESS, RELIABILITY OR OTHERWISE, UNLESS OTHERWISE SPECIFIED IN WRITING.

CasaShoops SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF, OR THE INABILITY TO USE, THIS SITE OR THE CasaShoops SERVICES OR FROM ANY INFORMATION, CONTENT, MATERIALS, PRODUCTS OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH CasaShoops, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE AND CONSEQUENTIAL DAMAGES, EVEN IF CasaShoops HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

CasaShoops SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE OR THE CasaShoops SERVICES ISSUED AGAINST YOU BY THIRD PARTY FINANCIAL INSTITUTIONS SUCH AS BANKS OR CREDIT CARD COMPANIES. CasaShoops SHALL NOT BE LIABLE FOR ANY OVERDRAFT, LATE OR ANY OTHER CHARGES ISSUED AGAINST YOU BY A BANK OR CREDIT CARD.

CERTAIN LAWS MAY NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU AND YOU MAY HAVE ADDITIONAL RIGHTS.

IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE CasaShoops SERVICES, OR WITH ANY OF THESE TERMS OF SERVICE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USE OF THE CasaShoops SERVICES. IF A PRODUCT OFFERED THROUGH THE CasaShoops SERVICES IS NOT AS DESCRIBED, YOUR SOLE REMEDY IS TO RETURN IT IN ACCORDANCE WITH THE RETURN POLICY SET FORTH IN DETAIL IN THESE TERMS OF SERVICE.


CasaShoops makes no warranties of any kind regarding any third party sites to which you may be directed or hyperlinked from the CasaShoops Services. Hyperlinks are included solely for your convenience, and CasaShoops makes no representations or warranties with regard to the accuracy, availability, suitability or safety of information provided in such third party sites. CasaShoops does not endorse, warrant or guarantee any products or services offered or provided by or on behalf of third parties through the CasaShoops Services.

INDEMNITY AND RELEASE

You agree to indemnify and hold CasaShoops and its parent, subsidiaries, affiliates, officers, agents and employees harmless from any and all liabilities, claims, demands, actions, suits, losses, obligations, judgments, proceedings, damages, expenses and costs (including reasonable attorneys' fees), based upon, arising from or related to (a) information or content submitted, transmitted or otherwise made available on or through the CasaShoops Services by you or any other person accessing the CasaShoops Services using your Account; (b) the use of, or connection to, the CasaShoops Services by you or any other person accessing this Site using your Account (including negligent or wrongful conduct); or (c) your breach or attempted breach of these Terms of Service.

These Terms of Service constitute the entire agreement between you and CasaShoops and govern your use of the CasaShoops Services, and they supersede any prior agreements between you and CasaShoops. You also may be subject to additional terms and conditions that are applicable to certain parts of the CasaShoops Services. CasaShoops may terminate this Agreement and deny you access to the CasaShoops Services at any time, immediately and without notice, if in CasaShoops' sole discretion you fail to comply with any provision of these Terms of Service.

You agree that no joint venture, partnership, employment, or agency relationship exists between CasaShoops and you as a result of this Agreement or your use of the CasaShoops Services.

The failure of CasaShoops to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. The invalidity of any term, condition or provision in these Terms of Service shall not affect the enforceability of those portions of the Terms deemed enforceable by applicable courts of law.

You may not assign the Terms or any of your rights or obligations under the Terms without CasaShoops' express written consent. The Terms inure to the benefit of CasaShoops' successors, assigns and licensees. The section titles in these Terms of Service are for convenience only and have no legal or contractual effect.